Contact
One inbox.
One person reading it.
Corrections get priority, especially with a citation attached. Substantive disagreements are welcome and occasionally change an article. Everything else waits.
Usually a few days. If it's about a specific article, paste the URL; it saves a round of back and forth.
Gets a reply
- Factual corrections, ideally with a source
- New guidelines or trials that change what an article should say
- Notes on what helped, or didn't, for a specific problem
- Accessibility problems with the site itself
Doesn't
- Guest posts, link insertions, "collaborations"
- Asking to add a product to a guide, paid or not
- Medical questions about your own situation
- Press releases
I can't examine you through email, so symptom descriptions will get one answer, which is to see someone who can.